At pute lighting, our goal is to ensure your experience is enjoyable and seamless from the moment you place your order until it arrives in your home. Depending on the items purchased and the delivery methods available for each item. This will ensure your order arrives safely and as quickly as possible.
Once your order has been shipped, you will receive an e-mail with your shipment’s tracking information, allowing you to keep tabs on the progress of your delivery.
Please note: tracking information will be updated online one (1) business day after your order has been shipped.
Duties and Taxes
For orders that are placed within Canada, customers will be charged federal and provincial sales taxes — these depend on which province the order is being shipped to. Since PUTE LIGHTING is a Vancouver-based company, Canadian orders will not be subjected to any duties upon delivery as the shipment is not traversing any borders.
By placing an order with us, you acknowledge that this sale occurs outside the United States. You also acknowledge that you will be listed as the importer for US Customs and Border Protection purposes and that your order will be imported into the United States in accordance with the necessary customs requirements.
To simplify this process, your order indicates your agreement to authorize PUTE LIGHTING to appoint a designated carrier/customs broker, where applicable, as your unpaid agent for customs purposes by executing a power of attorney applicable to a single noncommercial shipment. Your order serves as an electronic signature indicating your agreement to the following, as required by US Customs and Border Protection:
“The designated carrier/customs broker is hereby authorized to execute, as an unpaid agent who has knowledge of the facts, pursuant to the provisions of section 485(f), Tariff Act of 1930, as amended, the consignee’s and owner’s declarations provided for in section 485 (a) and (d), Tariff Act of 1930, as amended, and to enter on my behalf or for my account the goods described in the attached invoice which contains a true and complete statement of the facts concerning the shipment.”
Your authorization permits the carrier/customs broker to file the customs entry on your behalf for any order that is over $2,500, or otherwise requires formal entry.
Shipping Costs and Delivery Times
Please allow us up to 2 business days to process your order.